Our app is compatible with iOS and Android phones/tablets that have Bluetooth 4.0 built in. For a list of devices that currently support Bluetooth 4.0 please check here.
If you wish to place a bulk order for one of our products please send a email to firstname.lastname@example.org and a sales person will get back to you within 1 business day.
The electronics in our LED collars are waterproof, in testing we have run our collars while submerged in 2 feet of water for more than 4 hours without any problems. However, the battery pack is not waterproof and while the product will work underwater, extended exposure to submersion will eventually rust the battery pack contacts.
We recommend having the collar within 5 feet of your phone/tablet while uploading a pattern for best results.
Check out the App page for basic troubleshooting or you can contact our support team at email@example.com.
We accept Paypal, Visa, Mastercard, and Discover. Any issued refund will be credited to the payment method you used during checkout.
Please see our terms of service for information about our return policy.
Our products require AAA lithium batteries.